Raise a service request
For customers with one of our systems - ours, or one put up by a dealer or franchise of ours. We check it is really you before the request reaches the service queue.
- Who you are
- What is wrong
Covered under warranty
What you never pay for
Module defects
25 year performance warranty from the manufacturer, claimed by us on your behalf.
Inverter faults
5 to 10 year warranty depending on the make - replacement handled by our team.
Workmanship
5 years on our installation - structure, wiring, earthing and mounting.
First year service
12 months of free maintenance from the date of commissioning.